Difficult Conversation Preparation Worksheet

A difficult conversation can be daunting, whether with a coworker, friend, or family member. The anticipation of conflict or discomfort can lead us to avoid these necessary discussions, potentially harming relationships and hindering personal growth. This worksheet is designed to prepare you for these challenging conversations, 

What Are The Theories Behind This Worksheet?

Firstly, Nonviolent Communication (NVC) principles emphasize empathy and understanding in interactions, encouraging a focus on shared human needs. Secondly, the Conflict Resolution Theory offers strategies to address disagreements while minimising hostility. 

How Will This Worksheet Help You?

This worksheet is designed to aid you in several ways:

  • Encouraging reflection on your feelings and needs helps identify the core issues at hand.
  • It also prompts consideration of the other person’s perspective, fostering empathy and understanding. 
  • It guides you in developing clear and constructive communication goals, increasing the likelihood of a positive outcome. 

How Should You Use This Worksheet?

Start by reflecting on the upcoming conversation well in advance. Fill out each section thoughtfully, considering what you wish to communicate and how you can listen and respond empathetically. Practice your key points aloud, if possible, and consider potential responses from the other party. Remember your worksheet insights during the conversation, aiming for clarity, openness, and respect. 

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Rosenberg, M. B. (2015). Nonviolent Communication: A Language of Life. PuddleDancer Press.


Fisher, R., Ury, W., & Patton, B. (2011). Getting to Yes: Negotiating Agreement Without Giving In. Penguin Books.